Dart Charge, Merseyflow and TfL Congestion Charge.

This section of our website is about bailiff enforcement to recover a Dart Charge, Merseyflow and TfL Congestion Charge (and Low Emission Zone (ULEZ) penalty charge notices). 

Update: January 2024: The information on this page is also applicable to PCN’s issued for Birmingham and Bristol Clean Air Zone (CAZ) penalties

Dart Charge

One of our most popular pages on our website is about National Highways Dart Charge penalty charge notices. The fees payable for using the Dartford Crossing, details on how to contact Dart Charge, the statutory notices you will receive if you fail to pay a Dartford crossing fee are all included on this page.

Dart Charge and Bailiffs

The bailiff companies contracted by National Highways to enforce a warrant of control in relation to an unpaid Dart Charge penalty are Marston Recovery, Bristow & Sutor or CDER Group (pronounced…cedar). If you have received a Notice of Enforcement, a text message or personal visit from either of these companies relating to a Dart Charge penalty, then this page should assist you.

Dart Charge Out of Time witness statement (TE7 and TE9)

If you have been contacted by Marston Recovery, CDER Group or Bristol & Sutor in relation to an unpaid Dart Charge penalty that you had been unaware of (usually  because all notices had been sent to a previous address) then all bailiff enforcement will be suspended for a short while (6-8 weeks) if a Dart Charge Out of Time witness statement is submitted to the Traffic Enforcement Centre.

Merseyflow and Bailiffs

If a warrant of control has been issued against you in relation to a Merseyflow penalty charge notice, it will be enforced by Marston Recovery. If you have received a Notice of Enforcement, a text message or a visit from Marston, then this page should assist you.

Merseyflow Out of Time Witness Statement

If you have been contacted by Marston Recovery in relation to an unpaid Merseyflow toll  that you had not known about (usually  because all notices had been sent to a previous address) then all bailiff enforcement will be suspended for a short while when a Merseyflow Out of Time witness statement is submitted to the Traffic Enforcement Centre.

TfL Congestion Charge and Bailiff Enforcement

Enforcement proceedings to recover  an unpaid Transport for London congestion charge or Low Emission Zone (ULEZ) penalty, is carried out by either Marston Recovery, CDER Group or Bristow & Sutor. If you have received a letter, text message or personal visit from either of these companies, then this page should assist you.

Commentary from Bailiff Advice Online

If you have any queries at all regarding bailiff enforcement for an unpaid Dart Charge, TfL Congestion Charge or Low Emission Zone (ULEZ) or Merseyflow penalty, you can email a question to us using our online Enquiry Form.  Alternatively, you can contact our free Bailiff Support Line.

Details are on our Contact page.

Lastly, our Simplified Guide to the Taking Control of Goods Regulations 2013 can be read here.