Index Page

We introduced our Bailiff Advice Online website and helpline over 12 years ago. We have recently updated our website with some additional categories. This Index Page should assist you in finding the right section of our site for your enquiry.

Magistrate Court Fine

If you have received a Notice of Enforcement or a personal visit from Marston Group, Collectica Ltd or Excel Enforcement or you have been contacted by the HMCTS Historic Debt Team, then all the information that you require can be found   here.

Traffic Enforcement Centre (TEC)

If you are looking to submit an Out of Time witness statement or statutory declaration to the Traffic Enforcement Centre regarding a penalty charge notice (or Dart Charge) that you had been unaware of, all the information you require is here.

Dart Charge

If you have received a letter or visit from Marston Group, JBW Judicial Services or Equita Ltd regarding an unpaid Dart Charge or a Transport for London congestion charge, then all the information you require can be found  here.

Council Tax/Non Domestic Rates (NNDR)

If you have a Liability Order for arrears of council tax or non domestic rates and have received either a Notice of Enforcement or a personal visit from a bailiff/enforcement agent, all the information you require is here.

Motor Vehicles/Clamping/ANPR etc

Not surprisingly, the most common item for a bailiff/enforcement  agent to seize is a motor vehicle. It is usually the most expensive item that you own and the easiest to seize and remove.  This section of our website  continues to be one of the most important. Read more here.

High Court Enforcement Debts

If you have received a Notice of Enforcement of a visit from a High Court Enforcement Officer in relation to a County Court judgment, all the information you require can be found here.

Bailiff Fees

The fees that a bailiff can charge are outlined under the Taking Control of Goods (Fees) Regulations 2014.  Our Bailiff fees section of our website can be found here.

Complaining about Bailiffs

If you are looking to make a complaint about a bailiff/enforcement agent, then all the information that you require can be found here.

Bailiff Regulations

When enforcing any debt, a bailiff must abide by statutory regulations. Each legislation is outlined  here. 

How to contact Bailiff Advice Online

You can contact the Bailiff Advice helpline on 01643 841886. Alternatively, you can email a question to us by visiting our very popular question page here.