Our Bailiff Advice Online website and helpline was introduced 12 years ago. We have recently updated our website with some additional categories. This Index Page should assist you in finding the right section of our site for your enquiry.
Magistrate Court Fine
If you have received a Notice of Enforcement or a personal visit from Marston Group, Collectica Ltd or Excel Enforcement or you have been contacted by the HMCTS Historic Debt Team, then all the information that you require can be read here.
Traffic Enforcement Centre (TEC)
If you are looking to submit an Out of Time witness statement or statutory declaration to the Traffic Enforcement Centre regarding a penalty charge notice (or Dart Charge) that you had been unaware of, all the information you require is here.
Dart Charge and TfL (Transport for London)
If you have received a letter or visit from Marston Group, JBW Judicial Services or Equita Ltd regarding an unpaid Dart Charge or a Transport for London congestion charge, then all the information you require can be found here.
Council Tax/Non Domestic Rates (NNDR)
If you have a Liability Order for arrears of council tax or non domestic rates and have received either a Notice of Enforcement or a personal visit from a bailiff/enforcement agent, all the information you require is here.
Motor Vehicles/Clamping/ANPR etc
The most common item for a bailiff/enforcement agent to seize is a motor vehicle. This is due to it being the most expensive item that you own and the easiest to seize and to remove. This section of our website continues to be one of the most important.
High Court Enforcement Debts
If you have received a Notice of Enforcement of a visit from a High Court Enforcement Officer in relation to a County Court judgment that has been transferred to the High Court, this section of our website should assist you.
When enforcing any debt, a bailiff must abide by statutory regulations as prescribed by law. Each of the relevant legislations is outlined here.
Complaining about a Bailiff
If you are looking to make a complaint about a bailiff/enforcement agent, then all the information that you require can be found here.
Our Index Page includes this recently added News section to our website. Here you will find many interesting news items including details of important Local Government Ombudsman’s decisions and legal cases of interest.
Commentary from Bailiff Advice Online
If you cannot find the information that you are looking for on our Index Page, please feel free to contact us. You can email a question to us using our online Enquiry Form. Alternatively, can contact our helpline. Details are on our Contact page.
Lastly, our Simplified Guide to the Taking Control of Goods Regulations 2013 can be read here.